Help & FAQs

What kind of selection of trees will I get?

  • On your day of delivery we will arrive with a selection of the size & shape of tree you ordered

What if I don’t find a tree I like from the selection?

  • This has very rarely happened but if it does we will gladly return the next day with a new selection free of charge

Does it cost extra to attach my stand and erect my tree?

  • No, both are part of our delivery service

How does the tracking work?

  • At any time we are happy to update you on your delivery status by utilising the geo tracking of our vans

Can I change my order and/or delivery time/date?

  • Of course, please email us with a few options and we will gladly assist you

What areas do you deliver to?

  • Please visit our “Delivery Areas” page

What are your delivery/removal dates?

  • We deliver from late November to late December excluding Mondays & Tuesdays. We typically begin removals from January 3rd to January 15th

What is the best way of contacting you?

Do you offer same day delivery?

  • Yes, subject to how busy we are. Please call 0892568353 to check our availability

Do you offer next day delivery?

  • We certainly do, our cut off time for next day deliveries is 2pm

Do you support any charities?

  • We certainly do, we support Alone based in Kilmainham – www.alone.ie